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The Algorithm in the ER

How AI Is Quietly Rewriting the Rules of Medical Debt

Ken Rutkowski's avatar
Ken Rutkowski
Dec 08, 2025
∙ Paid

It began with a number that defied logic: $195,000.

How AI chatbot helped slash massive $195,000 hospital bill down to $33,000

That was the sum a family faced after a relative died following a mere four hours in an emergency room. The patient’s insurance had lapsed two months prior. For Matt Rosenberg, the brother-in-law navigating the aftermath, the bill was not just a financial shock. It was a mathematical impossibility. In …

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